Service

Patient Education Videos That Reduce Calls, No-Shows and Readmissions

Plain-language explainers your care team can send before, during and after an episode of care.

Patients forget most of what they are told in an appointment, and families who were not in the room never hear it at all. That gap drives phone volume, missed prep steps, cancelled procedures and avoidable readmissions.

Education video closes it. One well-produced explainer can be sent to every patient, every time, in the language they speak, and rewatched at home by the person actually managing their care.

Investment starts at $2,200

What's included

Every engagement is scoped to your organization, but these deliverables are standard.

  • Condition and procedure explainer videos
  • Pre-operative preparation and post-discharge instruction videos
  • Medication, device and home-equipment demonstrations
  • Therapy and home-exercise instruction series
  • Multilingual voiceover and subtitle versions
  • Accessible captions, transcripts and QR-code handout sheets

How the process works

  1. 1

    Clinical scripting

    Written with your clinicians, then simplified to a plain-language reading level without losing accuracy.

  2. 2

    Visual approach

    Live action, motion graphics, or a hybrid — chosen for the specific concept being taught.

  3. 3

    Production

    Filmed on site or animated, with clinical review at rough cut.

  4. 4

    Deployment

    Delivered for your patient portal, website, waiting-room screens and text/email follow-up.

What this produces

The outcomes healthcare clients measure this work against.

Fewer inbound calls

Common questions get answered once, on video, instead of repeatedly by staff.

Better adherence

Patients who can rewatch instructions follow them more consistently.

Improved satisfaction scores

Clear communication is one of the strongest drivers of patient experience ratings.

Search visibility

Transcribed education video ranks for the exact questions patients type into Google.

Patient Education Videos FAQs

Are these videos HIPAA compliant?

Education videos contain no protected health information. When patients appear, we collect signed releases.

Can videos be produced in Spanish or other languages?

Yes. We deliver multilingual voiceover and subtitles from the same production.

Where do these videos live?

Patient portals, website condition pages, YouTube, waiting-room displays, and text or email follow-up links.

How long should a patient education video be?

Ninety seconds to three minutes. Longer topics are split into a series rather than one long file.

Let's talk about patient education videos

Book a 30-minute call and we'll scope the work, the timeline and the investment honestly.